Report a Claim
Which type of claim do you want to report?
To report a claim click on the appropriate icon below:
Motor Insurance
Home Insurance
Business Insurance
Claims FAQs
It’s important to have a claims process that works for you.
Get answers for frequently asked questions.
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All incidents must be reported within 24 hours of occurrence to the Police
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Whether you are at fault or not, all accidents must be reported to JNGI, your Broker or Agent as soon as possible whether or not you intend to make a claim. All motor vehicle accidents should be reported directly to the Jamaica Automobile Association (JAA) at 1-888-225-5522 or 878-2886
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You must not admit liability or make any offer of or payment to any person.
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All correspondence such as Claim Form, particulars of the Claim etc. in connection with the motor vehicle accident must be submitted IMMEDIATELY.