Make a claim

Report a Claim

Claims FAQs

It’s important to have a claims process that works for you. Get answers for frequently asked questions.
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  • All incidents must be reported within 24 hours of occurrence to the Police

  • Whether you are at fault or not, all accidents must be reported to JNGI, your Broker or Agent as soon as possible whether or not you intend to make a claim. All motor vehicle accidents should be reported directly to the Jamaica Automobile Association (JAA) at 1-888-225-5522 or 878-2886

  • You must not admit liability or make any offer of or payment to any person.

  • All correspondence such as Claim Form, particulars of the Claim etc. in connection with the motor vehicle accident must be submitted IMMEDIATELY.